These are 4 BCA Call Centers that are Active 24 Hours : Website2

These are 4 BCA Call Centers that are Active 24 Hours

If there are problems when using BCA banking products when transmitting, then here are 4 BCA call centers that are active 24 hours to help you find solutions. This is because transaction barriers should be reported immediately to the call centre. Because, all solutions to all barriers in transactions can only be dealt with by the call centre.

Since the outbreak of the coronavirus pandemic in Indonesia, the branch offices of the BCA in several major cities have implemented social restrictions. Thus, the bank’s operating hours will be cut. In addition, the number of consumers coming to the branch office is also limited.

Therefore, you are advised to contact the BCA bank call center when experiencing problems with transgression. After contacting the call center service, then you no longer need to go to the nearest branch office to report any problems experienced.

Functions and Roles of the BCA Bank Call Centre

The role of the call centre for the BCA Bank is quite vital. In addition to responding and accommodating criticism and suggestions from consumers, this information service integrated by the BCA Bank also plays another role. First, the call center is tasked with notifying prospective customers regarding deposit products at BCA Bank.

 

There are many deposit products at BCA Bank, ranging from Tahapan Ekspresi for young people to Tahapan Berjangka for adults. Second, the central information service from BCA Bank also performs its telemarketing duties to find new customers who are interested in opening a credit card.

 

Call centers usually say the benefits and requirements required in unlocking a credit card to potential customers. Therefore, here are 4 BCA call centers that also function as telemarketing to offer credit card products from BCA Bank.

 

third, you can also contact the information service centre from BCA Bank to find out detailed information on savings and loan products, such as motor vehicle loans (CCCs), unsecured loans (ATCs), for home ownership loans (HPC).

 

And fourth, you can contact the integrated information center service from BCA Bank to find out about products from BCA Syariah. In terms of governance, BCA Syariah is managed in accordance with Islamic business law. So, you can choose BCA Syariah which is considered more Syar’i and has an official operating license from the government.

Here are 4 BCA Call Centers That Are Ready to Help All Consumer Complaints 24 Hours Full

To maintain customer convenience, BCA Bank provides an integrated information center service that is ready to serve you for a full 24 hours. So, you can still connect to the service when restricted in transactions.

BCA Bank provides 4 integrated information center services that are equally active for a full 24 hours. So, you can choose one of these 4 BCA call centers. You can contact all services from BCA Bank to help solve problems. It’s just that accuracy in managing the problems you face is different for every call center service.

Moreover, the type of problem encountered is also one of the reasons why the problem-solving process takes longer. For this reason, here are 4 BCA call centers that are ready to serve all the problems faced. Among them are the following:

  1. Telefown Interattiv

First, Bank BCA provides a call center through an interactive phone. Usually, consumers who have emergency problems make phone calls. This is because the solution provided by the call center via the interactive phone is faster than other media.

 

  1. Social Media

Secondly, the bca call center is also available on social media. You can contact the BCA call centre via a direct message (DM) via @halobca (Twitter).

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Third, you can submit a complaint or question via the official website of BCA Bank. Here, you can ask questions and immediately get answers from customer service. So, it is enough to help you overcome obstacles when transmitting or simply asking about products from the BCA Bank.

 

  1. Email

And here are the last 4 BCA call centers that are widely used by consumers. The BCA’s email call centre can be used as an alternative way to file complaints or complaints about the bank’s products. You can directly send an email message in halobca@bca.co.id.

Frequent Complaints Experienced by Bca Bank Consumers

Indeed, any complaints experienced by BCA Bank consumers during transactions should be reported immediately through the official call centre. This is because only the official call centre from the BCA Bank can resolve the complaints experienced by consumers.

 

So, you no longer need to get to the nearest branch of BCA Bank to resolve complaints or open a new savings account. You only need to contact one of the 4 official integrated information services managed by BCA Bank.

 

There are many complaints that can be handled through the call centre by BCA Bank. First, when your transaction, or debit or credit, you experience problems. So, you are advised to immediately report the matter to the call center.

 

Then, officials from BCA Bank help check and find solutions to the problems experienced. And here are 4 BCA call centers that play a role in helping you solve transaction problems.

 

Second, when you want to block an account because the ATM card is lost or there is misuse of the debit or credit card. This can be helped by a call center from the BCA Bank. So, you don’t have to get to the nearest branch office to block debit or credit card accounts.

 

And third, when you don’t get the benefits of the promos held by the BCA Bank. And here are 4 BCA call centers that will help you explain the benefits of the promos provided by the BCA. In addition, the call centre will explain the reasons related to the failure to obtain the promotional benefits provided by the BCA Bank.

 

Hawn kif Tikkuntattja lill-BCA Call Center

It is very easy for consumers to connect to BCA call centers. If you want to contact the BCA call centre via the interactive phone, you can contact 1500888 via a landline or directly via a smartphone.

 

If you want to get in touch via social media, you only need to send a message via a direct message (DM) on your @halobca account (twitter). If you want to contact the BCA call center via email, please send a message to halobca@bca.co.id email address. And if you want to contact the call center through the website, then immediately access the www.bca.co.id page.

 

Then, select the webchat or whatsapp menu. You can now contact the BCA call center via the whatsapp application. And here are 4 BCA call centers that are often accessed by consumers when they experience problems when transmitting or simply finding product information.

 

The BCA is one of the largest private banks in Indonesia. In order to maintain customer trust and comfort, the BCA provides call center services to help you when restricted in transactions.

In addition, the call centre is also in charge of providing information and telemarketing products from the BCA. There are 4 call centers you can contact, namely interactive phones, social media, websites, and email. And here are 4 BCA call centers that are often contacted by BCA Bank customers.