What is Telkomsel Virtual Assistant : FBLITE

The last number of the Telkomsel call center  is open 24 hours a day

A Telkomsel call center number  may be whatyou need when you encounterproblems with  the Telkomsel card  you have.   Telkomsel is a company that hasamovement in the telecommunications sector.   Telkomsel is one of the telecommunications companies with the most subscribers in Indonesia. In 2015-2016, the number of customers in Indonesia reached 143 million. The number that makes Telkomsel the number 6 cellular operator in the world based on the number of subscribers.

For this reason, it is clear that Telkomsel does not want to disappoint its customers, so it provides a call center service open for 24 hours. With so many customers belonging to Telkomsel, they have to provide excellent service. It is to communethe needs of Telkomsel’s customers  . If you don’t have adequate call center services, you can ensure that customer complaints aren’t handled properly.

With a  Telkomsel call center number, customers will feel less confused when they encounter problems with Telkomsel cards. For example, when a number occurs, it is lost but wants to reactivate it. Or when you’re having problems with a slow internet network. This call center can also be used to offer products to customers.

Telkomsel’s network is already very wide, reaching almost all regions of Indonesia.   Telkomsel is known for its very stable network quality and fast internet. The price of Telkomsel cards is slightly more expensive than other cellular operators. However, it will be comparable to the quality you get from a Telkomsel card.

What is a call center

The call center can be interpreted as a place used as a customer information service center. This call center is one of the mandatory needs of companies, including Telkomsel. For telkomsel customers, you can contact the call center if you have any problems with your Telkomsel card.   Thanks to the telkomsel call center number, you can find detailed information about Telkomsel cards.

You can get a Telkomsel call center for 24 hours non-stop. This is a true commitment of Telkomsel to its loyal customers. In addition to knowing information about Telkomsel products  , you can also submit complaints when using a card from a Telkomsel supplier. You can also provide suggestions and comments on Telkomsel cards  via the Telkomsel call center.

To contact the Telkomsel call center  , you don’t have to worry about consuming a lot of credit. Because Telkomsel provides a free call center service to its customers. To contact Telkomsel, you don’t need to go through  a Telkomsel call center number, but you can also visit Telkomsel’s social media or email.

How to contact the Telkomsel call center

Asmentioned, there are several ways to contact Telkomsel’s call center.   Telkomsel truly understands the need for a trusted information center for its customers.  Telkomsel therefore offers a lot of convenience to contact telkomsel’s call center. And there’s also a free call center service for credit.

The first one you can contact via the  Telkomsel call center number. There are three types of call center numbers owned by Telkomsel. For your postpaid customers, you can contact 188 to make free calls to the call center. During this time, you will be charged a prepaid fee of 300 Rp for each call.

If you are abroad, you can contact the telkomsel call center  via +62 811-0000-333. You don’t need to spend money to call the call center number.

The number is only intended for Telkomsel customers  who are abroad.   Telkomsel also provides a call center number for general customers, namely via +62 807-1811-811. For general customer numbers, rates are charged based on the carrier used.

In addition, you can also use social media to get information from Telkomsel. You can file complaints against Telkomsel via Telkomsel’s official social media.  But there are a few drawbacks when contacting via social media. Usually, the time it takes to get an answer is quite long.

In addition  to Telkomsel’s call center  number  and social media, you can contact  telkomsel customer service via email  . You can get the telkomsel customer service  address  onthe official Telkomsel website. If you use the MyTelkomsel app, you can also use it to contact customer service.

Learn what GraPARI Telkomsel is

You may have seen the GraPari Telkomsel building  in your city. GraPari Telkomsel Building is available in several cities in Indonesia. The GraPari building is used to provide services to Telkomsel’s customers. You can get various services related to Telkomsel cards  in this one building.

GraPari itself means Graha Pari Sraya. The name is taken from  sanskrit given by Sultan Hamengkubuwono X. Sultan Hamengkubuwono X gave the title in recognition of the establishment of the  Telkomsel service  office  in Yogyakarta. If you have contacted  the telkomsel call center number  but the problem has not been resolved, you can go to  the nearest  GraPari Telkomsel office  .

There are so many things you can do in GraPari Telkomsel. In addition to asking questions about the  latest Telkomsel products  , you can reactivate a card that has been lost. If your card is lost and you want to replace it with a card with the same number, this can also be done at GraPari Telkomsel. It can be said that the services provided to GraPari are more comprehensive than through telkomsel call centers.

Currently, GraPari Telkomsel is available in Sumatera, Jakarta, Central Java, East Java, Banten, Bali, East Nusa Tenggara and others. In the future, there may be more coverage of Telkomsel’s GraPari office. With more and more GraPari offices, Telkomsel hopes that all Telkomsel customers  will be well served without exception.

What is Telkomsel Virtual Assistant

A new breakthrough has been achieved by Telkomsel for its customers thanks to Telkomsel’s virtual assistant. In addition to the usual way, namely via the  Telkomsel call center number  , you can use chat to get information and services from Telkomsel.  Telkomsel’s virtual assistant is a customer service that uses a combination of artificial intelligence, customer analytics and human interaction.

With this service, it is hoped that customers can be served quickly and accurately. This Telkomsel virtual assistant  will be in the same phone for 24 hours. You can access this virtual service via Telegram, line, WhatsApp, Telkomsel’s official website, MyTelkomsel app  and Facebook Messenger. This virtual assistant is called “Veronica”. With this service, Telkomsel hopes that there will be no more Telkomsel customers  who are not served.

This  Telkomsel virtual  assistant  can provide services such as  providing information about the nearest GraPari desktop, how to upgrade 4G, plan information, billing information and much more. In addition, Telkomsel’s virtual assistant can also provide service solutions, such as bill payments, credit purchases, packages and payment points.

Telkomsel realizes that current customers really have great mobility, so they need a fast and accurate service. With the presence of Telkomsel’s virtual assistant, it’s like providing GraPari office services in the hands of customers.  Telkomsel wants to offer a mobile digital life experience to its customers. This  Telkomsel virtual  assistant  complements existing customer services, for example via   Telkomsel call center numbers.

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